FAQ

Q. How do I get my plan each week?

A. You can access your meal plan at ANY time during the week by logging on to your account through the MEMBERS area in our web site. Just type in your User Name and Password and it will go straight to your account where you can open your meal plan. Remember, the meal plan is a weekly publication, so you must download your plan before it is rotated out of the site and replaced with the new plan. As a courtesy, we keep each plan posted for an extra week, giving you two weeks to download each plan. Please refer to the Meal Plan Options page of our site to see the posting schedule for each plan.

Q. How do I pay for eMeals?

A. We have three subscription terms to choose from. Our 3 month membership is $21.00, the 6 month membership is $35.00 and the one year membership is $58.00. These automatically renew according to the term of your membership and your credit card on file will be charged for renewal unless you cancel BEFORE your upcoming renewal date. Your subscription term dates can always be found by logging into your account through the members area of our web site. You can cancel your renewal at any time in your account, but you will continue to have access to your meal plan for the full term of your selected membership.

Q. How do I cancel my renewal?

A. Canceling your renewal must be done by you - by logging into your account with your User Name and Password. Click on Cancel Next Renewal Payment under Your Subscription & Payment Information. You must cancel BEFORE your renewal date; however, you will have access to your meal plan until the end of your subscription period. Please keep in mind that our system is automated and there are no refunds for late cancellations.

Q. What if I want to change to another eMeals menu plan?

A. You may do so on your membership account page under the section "Your Active Subscriptions". Click on the link that says "Click here for info on how to change this plan." We allow one courtesy menu plan change each month.

Q. Are these recipes repeated over and over again each week?

A. No, we don't repeat the same meals from week to week. We have many favorite eMeals recipes and they will be repeated randomly throughout the meal plans every 5-6 months. The goal is variety while at the same time using recipes that correspond with the weekly grocery store sales.

Q. What if I see a meal my kids won't want to eat?

A. Your grocery list will have meal numbers next to the ingredients for that day's meal. To skip one, just cross off all grocery items with that meal's number marked. (Some items are for more than one meal, so instead of crossing them off, you'll want to just change the quantity)

Q. How do you handle holiday weeks?

A. On the weeks of Thanksgiving, Christmas, New Year's and Easter, the plans will be shortened to 4 days. Most families, due to traveling and family gatherings, are eating holiday meals and lots of leftovers. We try to provide "filler meals" for the remainder of the week which are meals that are different from turkey, ham, etc.

Q. What if I only need a 4 or 5 day meal plan?

A. Just choose the meals you want to have and eliminate the others by crossing off the corresponding numbered grocery items on your list. (So to eliminate meals 3, 4, and 7, you'd just cross off the items with those numbers beside them. However, if another meal you want to keep has those items, you may only need to change the quantity instead of eliminating them entirely.

Q. My friend loves the plan. Can't I just share the meal plans with her?

A. Only if you want eMeals to go under! Our system is automated and alerts us when passwords are used by more than one user. We have made the plan very inexpensive by design. We trust that you will help us get even more subscribers once you've experienced the plan at the low cost we offer.